The QRS difference. No ifs, no buts:

We’ll get it right and undertake all data collection/recruitment to your complete satisfaction. In the unlikely event that something does go wrong, we’ll do everything in our power to put it right.

We promise to

  • Manage issues and offer solutions – before they become a problem.

  • Keep you informed and the project on track, with a dedicated Project Manager and a QRS Director involved on every project.

  • Double-check everything we do – to ensure things are right first time.

  • Continually monitor and verify our data, recruiters and interviewers.

  • Screen out ‘professional participants’ and potentially poor contributors.

also we...

  • Independently pre-check as many Qualitative participants as possible.

  • Undertake all associated logistics as required, including questionnaire design, coding, data production and, for groups/depths, handle venues, catering and incentives.

  • Be honest in everything that we do.

  • Always be nice people to work with, with a positive attitude and prepared to go the extra mile, not just to get the job done, but to get it done well!

Our Charity: Giving something back

We are committed to supporting local charities. To do as much as we possibly can, a charity committee was set up, which has been involved with a number of fundraising events, from 10K races to fancy dress and cake bakes, all with the aim of raising as much money as possible to help such an important resource.

 

Our chosen charity to support during 2023-2024 is Isabel Hospice who provide free palliative care and support for patients and their families in East Herts.

How we do it

  • QRS’s quality control systems are integral to our business and underpin everything that we do. Our systems are designed to allow us to continually improve and develop the quality of our work. They provide a working framework that gives everyone a clear understanding of our agreed processes to ensure that we deliver the service we have committed to.

  • Our quality control is manged by our operational teams and overseen by our DPO / Compliance manager.

Additional information

  • In addition we are registered with/adhere to:
    – The Data Protection Act.
    – The Market Research Society Code of Conduct.

  • ISO20252:2019 certification

  • ISO27001:2017 certification

CERTIFICATIONS