Internet
We offer a cost-effective data collection methodology that never compromises on quality.
Our experience covers customer satisfaction surveys using client samples, employee research, and surveying hard-to-reach target groups, across both business and consumer markets.
Established relationships with various panel providers around the world allow us to conduct surveys among most segments of the population, but with the benefit of managing the data collection process here in the UK.
Since conducting our first internet survey in 2002, our technology experience has grown to incorporate new methods including smartphone surveys, online bulletin boards and focus groups.
We offer:
- All scripting, project management and DP conducted by QRS staff – we do not outsource any of these key tasks.
- Extensive quality controls including survey lengths, pattern of response and IP address checks.
- Complex routing and insertion of audio and digital media – we use Confirmit, the industry-leading software.
- Advanced design features, to match the client’s corporate look.
- Online reporting using real-time survey data.
- CATI-Web technology: one survey script and database for mixed-mode projects.
We can also arrange, manage, and conduct:
- Online focus groups (OLFG)
- Bulletin boards
- Community forums
- Online communities
- Website analytics
Key areas of expertise include: advertising, branding, customer satisfaction and employee research.
Key industry expertise includes: financial, FMCG/retail, Government/Local Authority and healthcare.
For more information contact: David Sutterby or Lee Tomlin.
